Privacy Policy
credence ("we," "us," or "our") respects your privacy and is committed to protecting the personal data we collect through credenceai.io (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information.
1. Information We Collect
We collect information in the following ways:
- Information You Provide: When you fill out contact forms, request a demo, register an account, or communicate with us, we may collect your name, email address, business name, phone number, and any details you share.
- Automated Technical Data: When you visit our Site, we automatically collect data such as your IP address, browser type, operating system, referring URL, pages viewed, and access times.
- Cookies and Tracking Pixels: We use tracking technologies, including pixels and cookies, to gather information about your interactions with our Site.
2. Third-Party Tracking Technologies & Pixels
We utilize analytics and marketing tags/pixels provided by third-party services to analyze user engagement and deliver targeted content or advertisements:
- Meta (Facebook) Pixel: Helps us measure advertising effectiveness, build lookalike audiences, and deliver relevant ads on Meta platforms.
- LinkedIn Insight Tag: Enables detailed campaign reporting, audience retargeting, and visitor insights for business professionals on LinkedIn.
- Google (Analytics & Ads): Uses cookies and pixels to track website traffic, measure conversion actions, and serve personalized marketing through Google network.
These third parties may use cookies, web beacons, and other technologies to collect data from our Site and elsewhere on the internet.
3. How We Use Your Information
We use the collected information to:
- Provide, operate, and improve our Site and SaaS underwriting solutions.
- Process requests, send business communications, and respond to customer inquiries.
- Measure marketing campaign performance and optimize ad audience targeting.
- Monitor security, detect fraud, and ensure technical integrity.
- Comply with applicable legal obligations.
4. Data Sharing and Disclosure
We do not sell your personal data. We may share information with:
- Service Providers: Trusted vendors assisting with web hosting, analytics, CRM, and marketing.
- Legal Compliance: When required by law, subpoena, or legal proceeding.
- Business Transfers: In connection with a merger, sale of company assets, or financing transaction.
5. Your Privacy Rights
Depending on your location, you may have rights regarding your personal data, including the right to access, correct, delete, or limit the processing of your data, as well as opt out of targeted advertising.
6. Contact Us
If you have questions about this Privacy Policy or your data rights, please reach out to:
- Email: support@credenceai.io
- Website: https://credenceai.io